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Terms & Conditions
By using our website and purchasing our products, you agree to the following terms and conditions.
1. General Information
These Terms of Service apply to the website and all purchases made through billybonje.com. Billy Bonjé reserves the right to modify these Terms at any time without prior notice, and the updated Terms will be effective once posted on the website.
2. Eligibility
By using our website or making a purchase, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian.
You must provide accurate and complete information when creating an account or placing an order.
3. Orders & Payment
Placing Orders: By placing an order, you are making an offer to purchase the selected items. We reserve the right to accept or reject any order for reasons such as stock availability, errors in pricing, or payment issues.
Pricing & Taxes: All prices listed on our website include applicable taxes unless otherwise stated. Shipping costs are calculated at checkout.
Payment Methods: We accept major credit cards, debit cards, and other payment methods listed at checkout. Payment must be received in full before your order is shipped.
4. Shipping & Delivery
Processing Time: Once your order is confirmed, we will process and ship it within 2 business days. Estimated delivery times vary based on your location.
Delays: Billy Bonjé is not responsible for delays caused by unforeseen circumstances, including customs, shipping carriers, or force majeure events.
Customs & Duties: For international orders, you may be responsible for additional customs duties or taxes upon delivery.
5. Returns & Exchanges
Returns: You may return items within 14 days of receipt, provided the item is unused, in its original condition, and with all packaging intact.
Exchanges: Exchanges are available for defective or damaged items. Please contact us within 48 hours of receipt and we will arrange a replacement.
Refunds: Refunds will be processed upon receipt and inspection of the returned item. Please allow up to 10 business days for the refund to be credited.
6. Product Descriptions
We strive to ensure all product descriptions and images are as accurate as possible. However, minor variations in colour or appearance may occur due to display differences or the nature of the materials used.
7. Intellectual Property
All content on the Billy Bonjé website, including images, logos, and text, is the property of Billy Bonjé and is protected by copyright and trademark laws. You may not use or reproduce any part of our website or materials without prior written consent.
8. Limitation of Liability
Billy Bonjé is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products. Our total liability for any claim will not exceed the amount you paid for the product in question.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
View privacy policy →10. Governing Law
These Terms and any disputes arising from your use of our website or products will be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
11. Contact Us
If you have any questions about these Terms or need assistance, please reach out to us.
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Enjoy your Billy Bonjé jewellery
Shipped within 2 business days
We process and ship all orders within 2 business days after purchase.
Tracking link via email
Once shipped, you will receive a tracking link directly to your inbox.
30 days warranty included
Every Billy Bonjé piece comes with a 30 days warranty.
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Estimated delivery times (business days)
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